HFO Extreme is a digital product. Once your license key is issued and the content has been downloaded to your device, the product has been fully delivered and is generally non-refundable.
If you experience a technical issue that prevents the app from functioning correctly, contact us within 7 days of purchase and we will do our best to resolve it or issue a refund at our discretion.
We will consider refunds in the following situations:
· You were charged but never received your license key email
· The license key does not work and our support cannot resolve it within 48 hours
· You were charged more than once for the same purchase
· Change of mind after the content has been downloaded
· Device incompatibility (please check Android requirements before purchase)
· Violation of our Terms of Service
Contact us via our contact page with your order details and a description of the issue. We aim to respond within 24 hours.